Add a mask to your AR image
Your AR image is the picture customers point their camera at to play the video. By default, the video plays as a rectangle over it. A mask gives your video a shape, so it can play inside a heart, a circle, a photo frame, or any shape you design.
Where can I use a mask? When you upload the AR image yourself: in Create AR → Image and Self-serve QR code → QR code with image. Masks aren't available for empty QR codes, since your customers upload their own images.
When to use a mask
Use a mask when your design has elements the video shouldn't cover, like a decorative frame, stickers, or text over the photo. The video plays only inside the mask, and everything around it stays visible.
Add a mask
First add your image and video. Then:
- Click Add mask in the same row.
- Pick a shape from the Mask gallery, or click Upload new mask to use your own file.
- Adjust the mask in the Preview area on the right:
- Move it: drag the mask.
- Resize it: drag the orange handles.
- Fill the whole photo: use the buttons under Preview. The first keeps the mask’s proportions, the second stretches it.
- Start over: click Reset settings.
- Click Preview video with mask to check how it plays.
- Click Save.
When customers scan the QR code and point their camera at the image, the video plays inside the mask.
More options:
- Save as template: uploaded your own mask? Check this to keep it in your gallery for future orders.
- Apply the mask to the entire order: have several photos in the order? Check this to use the same mask for all of them.
Mask file requirements
To upload your own mask, use:
- PNG with transparency (PNG-24 in Photoshop)
- Up to 15 MB
The filled area of the mask is where the video plays. The transparent area is where your design shows through.
Important: your photo, mask, and video must all have the same proportions. Otherwise the video won't line up with your design.